Springboard Collaborative privacy policy

Effective date: 05/27/2021


At Springboard, we value your support and respect your privacy rights. To demonstrate our commitment to protecting your rights, we created this privacy policy (“Privacy Policy”), which explains how we treat the information collected and received from your use of our website, www.springboardcollaborative.org (the “Website”). This Privacy Policy describes our collection, use, disclosure, and protection of your information. This Privacy Policy does not apply to information that you may submit to us offline, for use of specific services such as the Connect App or online marketplace (please refer to their specific privacy policies), or to third-party websites and mobile applications that may link to the Website or be linked to on the Website.


By using the website, you are accepting the practices described in this privacy policy where permitted by applicable law.


What Information We Collect

We collect, process, and retain information from you and any devices you use to interact with our website in different ways:


Information You Give Us. We collect information that you provide to us when you sign up for Blog Updates and email messages, register for certain special features of our Website, send us email messages, participate in surveys, apply for employment with Springboard, and/or make donations on our Website. We may receive your information when you send us an email message, purchase products from us, or otherwise contact us.


Mailing List. In order to subscribe to our email updates, you may need to provide your name, email address, school information. At any time, you can choose to opt out of receiving additional newsletters or updates from us by clicking the “unsubscribe” option at the bottom of the email updates.


Donations. When you make a donation on our Website, our outside payment processor will collect the personal and payment information required to process your donation (name, email address, phone, billing address, and credit card and payment information).


Information We Automatically Collect

When you visit our Website, we automatically collect information about how you interact with the services as well as the devices that you use to interact with the services. This includes which pages of our Website were visited, the order in which they were visited, and which hyperlinks were “clicked,” as well as logging the IP address, operating system, and browser software used by each user of the Website.


We use Cookies, which are electronic identifiers that are transferred automatically to your computer through your browser that allow our computers to save certain information you provide us and store information about you so we can recognize you when you visit our Website in the future. Cookies help us determine the type of content and sites to which a user of our Website visits, links, the length of time each user spends at any particular area of our Website, and the specific features that users choose to use.


Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain features and conveniences of this Website may not work properly, but you do not have to accept our Cookies in order to productively use many features of the Website.


We use Google Analytics, a web analytics service provided by Google, Inc., on our Website. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Website, compile reports on the Website’s activity, and provide other services related to Website activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.


How We Use Your Information

We use the information that you provide to respond to your questions, send you information, and send you email messages about Website maintenance and updates, and inform you of significant changes to this Privacy Policy.


We use information we collect from or about you in the following ways:


Communications with Springboard. When you send us an email message or otherwise contact us, we use the information provided by you to respond to your communication. We may archive this information and/or use it for future communications with you. We use your contact information to send you updates and email messages when you sign up for our mailing lists. You can unsubscribe from our mailing lists at any time by selecting the “Unsubscribe” link included in each email message.


Donations. When you make a donation on our Website, we collect this information to process your donation (either directly or through our providers), and we also archive this information and/or use it for future communications with you). Your information will only be used by the payment processor for purposes necessary to process the donation. We use your mailing address and/or email address to send you your tax-deductible receipt(s) and to keep you informed about what we are doing through our publications. You may unsubscribe from receiving our publications at any time.


To Improve our Website. We use information to build higher quality and more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Website.


Disclosure to Contractors. Our technology consultants, vendors, and payment processors sometimes have limited access to your information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Website. Springboard limits access to your information by contractors, consultants, vendors, and payment processors to only that information reasonably necessary to perform their limited function for us.


Government Authorities, Legal Rights and Actions. We may share your information with various government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Springboard, the Website, our users, customers, or others; and in connection with our Terms of Use and other agreements.


Sale, Assignment, or Change of Control. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financial transaction.


External Links

For your convenience we may provide links to websites operated, controlled, managed, or employed by companies other than Springboard (“Third Party Sites”) that we believe may be of interest to you. We do not endorse and are not responsible for the privacy practices of these websites. If you choose to link to one of these websites, you should review the privacy policy posted on the other website to understand how it collects and uses your information.


How We Secure Your Information

We consider the confidentiality and security of your information to be of the utmost importance. We take reasonable measures to protect your information from disclosure to or access by third parties. However, no precautions or systems are completely secure. Please note that we do not guarantee the security of information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmissions of your information over the internet will be intercepted.


Updating or Deleting Your Information

We maintain a procedure to help you confirm that your information remains correct and up-to-date. You may also email us at legal@springboardcollaborative.org in order to delete or update your information on our systems or to opt out of further communications with us. We try to answer every email promptly, but may not always be able to do so. Keep in mind, however, that there will be residual information that will remain within our databases, access logs, and other records, which may or may not contain your information.


Users Under 18

Our Website is intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any information from children that we know to be under the age of 18.


International Users

Our Website is intended for and directed to users in the United States. If you access the Website from any jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Website, you are transferring your information to the United States.


Your California Privacy Rights

Residents have the right to opt out of any sale of your information and have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of information and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To make such requests, if entitled, please use the contact information listed below.


Changing Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Website. We will notify you of any change to this Privacy Policy deemed material by Springboard with a notice on our Website’s homepage following such update and will obtain your consent to such changes where required by law. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.


Contacting Us

If you have any questions, comments or complaints about this Privacy Policy or our Website, please contact us at info@springboardcollaborative.org